Shipping policy

We are committed to ensuring your shopping experience is seamless and your orders reach you promptly and securely. Below is our shipping policy:

1. Processing Time
Orders are processed Monday through Friday, excluding holidays.
Please allow 1–3 business days for order processing after payment confirmation.
Custom or personalized orders may require additional processing time, which will be specified on the product page.

2. Shipping Options and Delivery Times
Shipping is done through third-party delivery couriers

Standard Shipping:

Delivery within 1–3 business days.
Free for orders over P2,500 or flat-rate shipping at P99.
Note: Delivery times are estimates and may vary due to factors beyond our control, such as weather or customs delays.

3. Order Tracking
Once your order ships, you will receive an email with a tracking number to monitor your shipment.

4. Shipping Restrictions
We currently ship to [Philippines].
If your country is not listed, please contact us at overboughtco@gmail.com for assistance. 

5. Address Accuracy
Please ensure all shipping information is accurate at checkout.
Overbought is not responsible for delays or lost shipments due to incorrect or incomplete addresses.

6. Lost, Stolen, or Damaged Packages
We strive to deliver your orders securely. However, if your package is lost, stolen, or arrives damaged, please contact us within 7 days of delivery at overboughtco@gmail.com. For damaged items, include photos of the package and item(s) for resolution.

7. Returns and Exchanges
Please refer to our [Returns and Exchanges Policy] for details on returning or exchanging items.

8. Contact Us
If you have any questions about our shipping policy or need assistance with your order, please reach out to us at:
Email: overboughtco@gmail.com
Phone: 09190945336